8 Critical Strategies to Mitigate Deal Risk and Close Enterprise Sales On Time
Here’s what you need to know: To consistently hit your targets, you must proactively identify and mitigate key risks across eight critical areas: Need, Players, Access, Competition, Budget, Impact, Method, and Timing.
I’ve developed this framework through years of enterprise sales leadership, and I can assure you – it works.
Let’s explore actionable strategies to tackle each of these areas head-on.
1. NEED – Why Buy?
Risk Potential
Here’s the crucial question you must answer: Does your customer believe you understand their main business problem?
Your deal is at risk if your customer doesn’t believe you truly understand the core business problem that initiated this purchase – not the symptoms, not the peripheral issues, but the fundamental problem driving executive action.
Mitigation Strategy
Make your discovery count. Go deep enough and high enough to identify the “Original Need” that motivated the Executive Team to authorize a solution search. When you present your solution, draw a clear line between solving their main business problem and addressing peripheral issues. There’s no room for ambiguity here.
2. PLAYERS – Who is Involved and Who Matters?
Risk Potential
Knowing who’s involved isn’t enough—you need to know who actually matters in both the decision and acquisition processes.
Your deal is at risk if you have yet to map every decision maker, contract signer, budget owner, and influencer. Missing even one key player can derail your entire deal.
Mitigation Strategy
Your discovery must include identifying every player, their role in the decision, and the relative weight of their vote. Not every vote counts the same, regardless of title. Learn the internal politics and influence patterns. This isn’t optional – it’s essential.
Critical Questions to Answer:
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- Who is the real decision maker?
- Who signs the contract?
- Who owns and approves the budget?
- Who are the key influencers?
3. ACCESS – Will They Engage?
Risk Potential
Here’s an uncomfortable truth: Your deal is at risk if you lack direct access to the actual decision-maker and contract signer. If you’re not talking directly to the players who make decisions, sign contracts, and approve budgets, you’re putting your success in someone else’s hands – possibly your competition’s.
Mitigation Strategy
Insist on getting access to the players that matter. Stop asking permission from your coach or champion to meet with key players. Your job isn’t to make your champion happy – it’s to close business. This requires direct access to the people who matter. Make it happen.
4. COMPETITION – Why Buy Us?
Risk Potential
Can you effectively differentiate your proposed solution – in the context of their main business problem – from the other alternatives being considered? Your deal is at risk if you can’t clearly articulate your differentiation AND have yet to confirm that the customer sees and values these differences. Assuming they ‘get it’ is a critical mistake
Mitigation Strategy
You need to know – without any doubt – whether your customer sees your solution as truly differentiated from the competition. Don’t just hope they “get it” – confirm it.
Ask these direct questions:
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- “After all the work you’ve done in this evaluation, how do you see us being different from the other alternatives?”
- “If we were not competing in this project, what alternative would you choose?”
- “If the decision was going to be made today, which alternative would be chosen? Why?”
5. BUDGET – Will They Invest?
Risk Potential
Your deal is at risk if you don’t fully understand how the budget gets created, allocated, approved, moved, and converted into a PO in this organization. Every step in their budget process is a potential deal-breaker. Understanding the budget process is as critical as knowing the budget amount.
Mitigation Strategy
You need to know:
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- How budget gets created and allocated
- How it gets “moved” into a PO for your purchase
- How additional budget gets created/borrowed/transferred
- Who controls each step of this process
Get this information early and validate it often (even from those that don’t matter). Don’t wait until the end of your deal cycle for this discovery. Leverage other providers and partners to understand the customer’s budgeting patterns.
6. IMPACT – Will It Matter?
Risk Potential
Here’s a hard truth: Your deal is at risk if you haven’t built a compelling ROI using the customer’s actual numbers and with their buy-in. Vague efficiency claims won’t secure budget approval.
Your ROI must be compelling, convincing, and built with the customer’s actual numbers.
Mitigation Strategy
Start quantifying impact from day one. When a customer says something takes “too long” or “costs too much,” dig deeper with specific questions about how much, how many, and how long. Build your ROI case collaboratively throughout the sales cycle, not at the end.
7. METHOD – What is Their Process?
Risk Potential
Your deal is at risk if you don’t understand both the formal and informal decision-making process, including who really influences the decision and how the final approval actually happens.
You need to understand exactly how decisions get made. This means knowing:
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- Who gets a vote
- Whose vote carries more weight
- How recommendations move to executive teams
- The mechanics of agreement execution and PO issuance
Mitigation Strategy
Do your homework. Ask about past decisions. Talk to other providers. Get multiple perspectives and synthesize them into actionable intelligence.
8. TIMING – Why Buy Now?
Risk Potential
Your deal is at risk if there’s no genuine business driver creating urgency. Without a truly compelling event (and no, your quarter-end discount isn’t one), your deal can easily slip to the next quarter or disappear entirely. If nothing “bad” happens in their business when they delay the decision, you don’t have real urgency.
Mitigation Strategy
Look for compelling events in the details of their main business problem. Sometimes you need to help customers see the consequences of delay. Make the timing urgent based on their business needs, not your quarter end.
Time to Act: Your Deal Success Depends on This Framework
Use these eight risk mitigation strategies to evaluate your deals today. No deal is risk-free, but you can significantly lower your risk by paying attention to these critical areas. This isn’t easy – but then, if selling was easy, it wouldn’t pay as well.
Take decisive action now. Identify where your deals are most at risk and implement these strategies immediately. Your success depends on it.
Remember: In enterprise sales, hope is not a strategy. These proven approaches will help you close more deals, more predictably, and always on time.